Tag Archives: covid-19


Paymerang CARES Distributes Over $7 Million in Refunds to Students

On March 27, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress with overwhelming, bipartisan support and signed into law as a necessary step to get relief to students, workers, and families throughout the country. The roughly $2 trillion stimulus package responded to the shutdown of businesses and schools nationwide, as … Read More

How a Top-Workplace Maintains Culture During Crisis

In today’s modern work environment, company culture is vital. According to a Glassdoor survey, 56% of employees find a good workplace culture to be more important than salary.  The Coronavirus (COVID-19) pandemic has disrupted life as we know it, causing many organizations to transition to a 100% work-from-home environment. Paymerang quickly made this transition and our … Read More

Long-Term Effects of Coronavirus for Higher Education

No one was budgeting for a global pandemic. The long-term effects of coronavirus for higher education have already started. Here’s what education marketers have to do. The economy has suffered some big hits lately that are bound to affect your private educational institution for some time to come. While the long-term effects of coronavirus for … Read More

Paymerang ePayment Solution Supports Business Continuity

Paymerang is in business to help companies pay their vendors electronically. With the recent global pandemic, we’ve been very busy supporting new and existing customers in running their business remotely. As a service provider, our clients rely on us for their day-to-day payment automation needs and we take our role in business operations very seriously. We … Read More

Paymerang CARES Distributes Over $7 Million in Refunds to Students

On March 27, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress with overwhelming, bipartisan support and signed into law as a necessary step to get relief to students, workers, and families throughout the country.

The roughly $2 trillion stimulus package responded to the shutdown of businesses and schools nationwide, as well as millions of job losses, due to the novel coronavirus pandemic.

The CARES Act provided $14.25 billion for emergency relief to institutions of higher education to respond to the coronavirus. Of these funds, 90% was allocated to colleges and universities based primarily on their share of students receiving the Pell Grant.

The Department of Education released a table with allocation amounts for each institution.

At least 50% of these funds were earmarked as emergency aid to students who had their semester disrupted by the COVID-19 pandemic. Emergency aid can include anything under a student’s cost of attendance, such as food, housing, course materials, technology, health care, and childcare. Once funds were received by colleges and universities, they were responsible for distributing the emergency aid to students.

Through our Paymerang CARES program, we were able to help our higher education clients quickly disburse these payments to students. Our education clients were able to send simple, digital CARES Act payments to students with zero disruptions to their existing processes. Most importantly, these payments were sent electronically and delivered directly to students. 

94% of all payments were distributed electronically

To send the secure eChecks faster and more securely, all our higher education clients had to do was upload their CSV file, fund the payments, and mark the items as paid! This simple and straightforward process allowed us to provide our clients with a quick resolution to distributing their funds.

Paymerang CARES payments were sent directly to student email addresses to ensure direct delivery to students. Once students received the funds, they had multiple deposit options: print from home and deposit personally or using mobile deposit, direct deposit via ACH (eDeposit), or deposit to a Visa debit card. 

14,000 students nationwide were able to receive their funds more quickly and more securely

We were proud to offer this program to our clients and help alleviate some of the unforeseen circumstances caused by the pandemic.

You can click here to learn more about Paymerang CARES.

How a Top-Workplace Maintains Culture During Crisis

In today’s modern work environment, company culture is vital. According to a Glassdoor survey, 56% of employees find a good workplace culture to be more important than salary. 

The Coronavirus (COVID-19) pandemic has disrupted life as we know it, causing many organizations to transition to a 100% work-from-home environment. Paymerang quickly made this transition and our skilled and motivated workforce adapted exceptionally well.

We’ve kept innovation and spirits high while continuing to deliver value and security for our customers and their vendors. Paymerang’s success has always been driven by its strong culture, which has been on display during this unprecedented time.

For two years running, Paymerang has been one of the Richmond Times Dispatch’s “Top Workplaces”. Consequently, we’d like to share the steps we’ve taken during quarantine in the hopes that it sparks some ideas for other organizations.

Daily Stand-up Meetings:

Every team gets together for a daily online stand-up meeting. Joining via video as well as audio helps our teams remain connected and accountable. Everyone is given an opportunity to update their team on their work, as well as ask any questions or raise any concerns they may have. Bonus points if you have a fun background!

Company Celebrations:

At Paymerang, we celebrate with our team on both professional achievements and personal milestones. With the virtual workplace, we have shifted our in-person celebrations to funny e-cards and virtual meetings to help welcome new babies, celebrate marriages, and support one another. We even “skunked” a coworkers yard who is expecting!

Providing Resources:

This is an unprecedented time and we want to support our staff in every way possible. We have compiled lists of resources for our employees to help with home-based work; including, fun activities to keep the kids busy, free classes being offered online, ideas for virtual date nights, and even links to free virtual exercise videos!

Virtual Check-Ins:

Every day, we post a fun game, trivia question, or fun fact to keep our staff engaged. All work and no play makes for a very boring day! Swapping ideas keeps our minds sharp for the task at hand.

Virtual Lunchroom:

The lunchroom is the heart of our office, and often where employees working in different departments get a chance to interact. To keep this company-wide engagement at the forefront, we have moved our lunchroom online to create a virtual lunch hour! Employees can pop in and out as their time allows to visit with others and take a break!

Virtual Walks for Wellness:

Each day at Paymerang, our staff gets together to take a brisk walk through the office park. When working from home, we have kept this tradition alive and shared our walks with teammates. We even have a few extra participants from time to time!

Celebrating the Wins:

Paymerang even created a virtual version of our notorious office gong. Anytime we’ve signed a new client or hit a huge project milestone, we still ring the gong!  

Maintaining connections and relationships while working remotely is crucial to preserving your company’s culture. With intention and some creativity, you’ll be surprised at the endless ways you can help your team stay connected while working remote.

Long-Term Effects of Coronavirus for Higher Education

No one was budgeting for a global pandemic. The long-term effects of coronavirus for higher education have already started. Here’s what education marketers have to do.

The economy has suffered some big hits lately that are bound to affect your private educational institution for some time to come.

While the long-term effects of coronavirus for higher education are not entirely clear, the picture is not encouraging.

In a recent Yahoo! finance article, a Federal Reserve representative confirmed that “our economy will face severe disruptions.”

On Monday, March 16, 2020, the Dow Jones Industrial Average experienced the second biggest single percentage point drop in history.

Morgan Stanley predicted that the global pandemic would slash GDP growth in the second quarter by as much as 30%.

However, Morgan Stanley is optimistic compared to St. Louis Federal Reserve president James Bullard who sees the GDP dropping by 50%.

How does all this affect you?

Besides the obvious personal ramifications, the economic upheaval presents significant long-term effects of coronavirus for higher education.

In just the past few weeks, private colleges, universities, and independent schools have had to shut down athletic events, conferences, and alumni gatherings.

Education is a high-touch “product” with one of its many blessings being the relationships you foster with your fellow students, alumni, and colleagues.

Canceling these events not only hurts short-term revenue streams, it also presents risks to the camaraderie and brand loyalty felt among our constituencies.

Speaking of events, many private schools are trying to figure out what to do about their spring events.

Spring events, like commencement, are high-cost events coming at us fast during one of the lowest-revenue moments in years.

Also, most private institutions have had to send their international students home well before finishing their programs.

Although international enrollment has plateaued for the last three years, international admissions is a significant source of income for many institutions.

It’s hard to be optimistic about international enrollment in the near future.

The long term effects of coronavirus for higher education is hard to predict, but it's hard to be optimistic about international recruitment.

International recruitment will probably take some time to reach its current strength as travel restrictions, public health safety measures, and global economies stabilize.

To add to all this, summer is coming up.

Summer typically is a time when most private institutions struggle with cash flow. This already challenging time of the year is only going to be exacerbated by the pandemic.

Unfortunately, this list isn’t complete without talking about refunds.

Many schools are considering giving students prorated refunds on room and board for the time they were going to be on campus, only to be sent home.

All of these changes affect private educational institutions in the short run.

I have no doubt you and your school will find ways to make it through the short-run hurdles. But it’s the long run that I want to talk about today.

Long-Term Effects of Coronavirus for Higher Education

Ground zero for the long-term effects of coronavirus for higher education lies in the homes of each prospective student.

The average household has the most to lose in this whole situation.

“The way you initially ask the question, I think, is how much is this accelerating financial issues for families and institutions. The unknown length of this is very unsettling to everyone, especially to families.” – Beth Paul, president of Capital University in Ohio

Clearly, many households are struggling with everyday financial stress right now.

But especially for those with high school students who are graduating this spring, the yields from their investment accounts are going to be much lower than expected.

When these investment accounts come up short, many families simply won’t have what they need to help their children pay for college.

It’s very possible that many students in your fall 2020 enrollment pipeline will postpone or cancel their plans.

As we’ve discussed before, tuition rates have already been in decline.

And now, we’re facing further hits to enrollment prospects.

“It’s going to wreak havoc on yield projections for the majority of U.S. colleges and universities. Your regional publics are going to continue to draw from their regions. Your public flagships will draw from the state, and those that have a national reputation are going to continue to draw from contiguous states. But the small private colleges are going to be hard hit.”

Robert Massa, an adjunct professor at the University of Southern California and vice president emeritus of enrollment at Dickson College

So what should you, and every other education marketer out there, do?

Stay Calm

Any recommendations I could give start out with a big reminder to NOT PANIC.

If you’re a person of faith, take care of yourself in prayer.

And even if you’re not a person of faith, there are many things all of us can do to take care of ourselves.

  • Meditate
  • Write daily in a gratitude journal
  • Step outside for brief walks or some sunshine (but with social distance)
  • Spend time catching up on good books
  • Strengthen family bonds while you’re in the house
  • Call older family members and make sure they’re okay

Don’t let the effects of this physical sickness turn into an emotional sickness in you and your family.

Stay motivated. Stay at peace.

Show You Care

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  • Is it easy for prospects to get answers?
  • Can current students get reimbursed for expenses where they didn’t receive the benefit they paid for?
  • Is someone available for calls, chats, and comments on social media even during the quarantine?
  • Are you asking how your prospects and their families are doing?
  • Are you being sympathetic when prospects make the tough decisions to postpone or cancel their academic journey?
  • Is your marketing messaging and content relevant to the fears and questions your audience has right now?

Make sure that every message your department sends shows the care you have for your prospective students, their families, and their futures.

Even when you’re worried about your own well-being, put them first. You’ll reap the rewards later.

Dive into Digital

Now’s the time to put all your chips into digital marketing strategies.

Event marketing isn’t going to be a profitable venture for a while into the future.

You need to go where your audience is, and for the foreseeable future, they’re in their homes.

Digital can reach them where they are. An even bigger reason for investing in your digital channels is that they’re much, much cheaper.

When your budget is being slashed, you need to throw your resources into low-cost, high-yield channels like email marketing.

Invest in Content Strategies

Content marketing isn’t free – but it’s one of the most economic, effective long-term strategies out there.A properly executed inbound marketing strategy will save you thousands of dollars in the short and long term. Yet the content assets you’ll produce can last for years to come.

And if you have doubts about the cost-effective nature of content marketing, download my free eBook Marketing on a Shoestring Budget.

Inside, you’ll find a ton of ideas on how to create quality, consistent content that will attract new leads and help you close current leads.  And chances are, you have more content already available than you realize, allowing you to move quickly.

Reinvigorate Your Social Media

I’m sure you’ve got a social media marketing plan in place.

But now’s the time to ramp it up. Don’t go dark during these hard times.

You may not have all the answers for your audience, but they need to hear from you now like never before.

Gen Z prospective students have way more time now, and they are scrolling their social media feeds like never before.

Make sure they’ll find your education brand’s voice when they do.

It’s not the end.

I can’t accurately predict the long-term effects of coronavirus for higher education, but I do know one thing.

This isn’t the end for private higher education.

And it certainly isn’t the end for education marketing!

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Asset-backed revenue streams like endowments and bequests will be getting hit hard in this financial crisis.

That means enrollment revenue will be the primary revenue stream in which you can affect the outcome.

So stay strong. We’ll outlast this storm together.

For more marketing information on how you can lead your institution through this crisis, contact us today.

This post was originally published at:https://www.caylor-solutions.com/long-term-effects-coronavirus-higher-education/

Paymerang ePayment Solution Supports Business Continuity

Paymerang is in business to help companies pay their vendors electronically. With the recent global pandemic, we’ve been very busy supporting new and existing customers in running their business remotely.

As a service provider, our clients rely on us for their day-to-day payment automation needs and we take our role in business operations very seriously. We fully expect that our service will continue during this unprecedented time, and we are following all guidelines provided by the Center for Disease Control (CDC) and World Health Organization (WHO). We’ve implemented a variety of readiness measures as part of our multi-pronged business continuity plan. We look forward to helping organizations and becoming a part of their business continuity plan.

We are focused on enhancing organizations work from home capabilities and helping organizations fulfill their payment processing needs while adapting to ever-changing work environments.

Our turnkey electronic payment solution adds over 100 payment professionals to your AP staff who ensure that payments to your suppliers are made on time, with no disruption, to ensure that the valuable supply chain and the organization can keep moving forward, even in the event of something like the current situation. It’s easy to get up and running with our ePayment solution – taking less than 10 hours of your time and little to no IT resources.

Our Client Success Team has been working around the clock to ensure clients are up and running with no disruption. Megan Jurick, Director of Finance at Savannah Christian Preparatory School, shares her implementation experience,

“Paymerang worked diligently with us to get us up and running in less than 72 hours in case we had to be out of the office due to mandatory quarantines.  We can now run our AP and pay our vendors from anywhere!”

How we can help you:

  • Our Client Success team will walk you through our implementation process
  • Implementation takes less than 10 hours of your time and involves little to no IT resources
  • Once you are up and running all you have to do is upload your payment file, fund your batch and mark it as paid
  • Our team of experienced Enrollment and Payment Specialists process payments, handle reconciliation and follow up
  • You no longer need to worry about being in the office to print, sign, stuff and mail checks. You can make payments from anywhere with Paymerang!

We are committed to you as a service provider and are taking reasonable steps to support your business. To learn how you can quickly implement Paymerang’s ePayables solution into your remote work plan, contact our Business Development team at sales@paymerang.com