Paymerang Helps Town of Big Stone Gap Refocus More Staff Towards Helping Citizens and Town Growth

Finance automation has helped increasingly more Public Sector Accounts Payable (AP) departments eliminate the drudgery of manual, paper-based accounting processes. Before implementing Paymerang’s Payment Automation, the town of Big Stone Gap’s AP staff suffered from an overwhelming workload. Now, they have a stress-free AP process thanks to streamlined processes provided by Paymerang.

Nestled between the Appalachian Mountains in Southwest Virginia, the town of Big Stone Gap is deeply rooted in Southern culture and Appalachian Heritage. Implementing Paymerang has assisted the town in better supporting its mission to promote and maintain quality of living by providing quality services and facilities to and for its citizens, businesses, institutions, and visitors. With the time they’ve saved from automating accounts payable, the town now has more time to focus on citizen requests and further the town’s growth that began when it was founded in 1856.

Before implementing Paymerang, Big Stone Gap’s finance team spent hours each week cutting checks, chasing down signatures, printing labels, and stuffing envelopes before finally mailing vendor payments. Paymerang’s best-in-class Payment Automation technology eliminated tedious manual tasks and put time back into staff members’ busy schedules, allowing them to be used more equitably. With extra time gained from automating payments with Paymerang, staff can tend to other areas, such as project management or handling citizen requests faster.

“I thought Paymerang would take months to implement, but it only took a little over a week,” said Stephen Lawson, Town Manager of Big Stone Gap. “I recommend it to any local town or others with paper checks going out because it simplifies everything.”

By automating the AP process with Paymerang, Big Stone Gap will also improve efficiency and earn rebates while reducing paper, fraud risks, and operating costs.

To learn more about Paymerang’s Payment Automation platform, schedule a demo now.

Michael Doerr

Michael Doerr

Mike Doerr is Vice President of Business Development for Paymerang for the Public Sector. Prior to coming to Paymerang, he served for over a decade as a leading political and non-profit consultant in Virginia. He lives in Richmond Virginia with his wife Liz, their son Luke and pet corgi named Bowie.